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GoDaddy hosting provider review

Posted in Hosting, Linux

I’ve been with GoDaddy hosting as of February 17th, 2010. Back then I was looking for a few things:

 

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    • cheap domain name reservation

 

  • cheap Linux hosting

 

 

  • More bandwith then I had with hosters in the past

Quality of tech support

 

    • e-mail support is the worst I’ve ever witnessed. I had a problem in March with the domainnames not resolving properly. Sent out a request with the issue, what I did to fix it, and what I expected from them. The answer: “if you can please clear your FireFox browser cache sir” … WTF?! Agree, it did have a whole step-by-step manual with it how to do so, but it was the wrong solution.

 

  • Limited access to error logs, you have to call Godaddy hosting support, to get it activated. But once it activated, you’ll have a lot more insight! Which is great.

 

 

  • So I gave up on e-mailing them and instead I call the 24/7 global accessible (at local rates) customer support. I refuse to talk to first line helpdesk people. I understand they are trying to do their job. I always talk to the hosting team (who is knowledgeable, friendly and has solutions within 2-4 minutes).

Would I recommend GoDaddy? No not for hosting, because:

 

    • as their proprietary interface is a nightmare to work with (I still haven’t being able to forward any e-mail)

 

  • Downtime is at least once a week.

 

 

  • Slow MySQL database server

For domainnames they are awesome though! After recommendations at betterworker.com I’m migrating to hostgator.

About Earnie Rhyker

tech pioneer | intellectual BadAss | ethical lifehacker | WordPress Developer & Polyglot | information activist | blogger | added value services provider | multimedia enthusiast | senior linux server administrator | geek | bitcoin investor | laptop entrepreneur | open source contributor | hackintosh fanatic | charity donator | accredited top MLM networker & internet marketer 2014-2016 @ BFH | digital expat

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